DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
About TotalCare
Technical Support just a phone call away...
You are probably not an IT expert and just as importantly you don't want to be. But you have a business to run and IT plays an important part in supporting you and your team day in, day out. Your priorities might be elsewhere but it is essential to make sure your IT investments are working hard every day to underpin your business, always there whenever you need them.
You need to be sure that your systems are maintained in top condition and that if something does go wrong, it gets fixed quickly, with as little fuss as possible. You want an IT support solution that is flexible and delivers the peace of mind you need within a realistic budget. TotalCare will ensure that your IT systems work to your sp, leaving you with more time to concentrate on growing your business.
With TotalCare our priority is to prevent and resolve IT issues as efficiently and cost effectively as possible. In effect we become your IT department, an extension to your organisation, just a phone call away. Whether because of human error, system faults or software problems, things can go wrong but it is reassuring to know that you have an expert team on hand to get things back running smoothly.
Designed with small and medium sized businesses in mind, all the TotalCare packages offer regular proactive maintenance and system checkups as well as timely, effective help in sorting out any problems that may come up. There is a telephone hotline to support all the inevitable questions that may arise as well as installing and managing Microsoft updates at convenient times to minimise system downtime.
If replacement parts are needed, these are supplied at preferential rates and are sourced rapidly to ensure the least possible impact on your working environment. On site engineering time is also offered at preferential rates as part of our TotalCare commitment.
TotalCare is the only IT support contract your business will ever need offering unparalled support and system maintenence.
For more information download the TotalCare brochure as a pdf
Contact us today on Free Phone 0800 652 24 23 to find out how you can get a FREE support risk assessment.
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For further information on the TotalCare service or any of our DMC Software Services please complete the contact us form and we will ring you back.