Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years
Desktop and Server Support
Server Monitoring (TotalCare Module 3)
Our priority is to prevent and resolve IT problems before they become business issues. Designed specifically for small and medium businesses our TotalCare server monitoring service ensures total peace of mind.
IT investments are fundamental aspect of most businesses, required to continually work hard to support each business function. The Totalcare server monitoring service provides you with daily and weekly reports, notifying you of any emerging issues, allowing you to rectify them before they result in downtime. Alerts are also sent to us, your support provider, via email so that we have visibility of any issues.
The TotalCare Server Monitoring service is insurance for your business and provides you with daily and weekly reports, notifying you of any emerging issues. The software used continually monitors your system providing you with automated daily and weekly reports that allow you to identify and rectify any potential problems before they occur.
Online Backup and Recovery Solution
Over 90% of businesses that lose their data centre for more than a week go out of business within a year.
So how do you stop yourself from joining this statistic?
Online backup and recovery is a value added service offered by DMC Software providing a secure, offsite, online backup system that can service your entire network, from desktops and laptops to servers.The online backup and recovery service offers your business an enterprise level backup solution, supporting high level applications such as Microsoft Exchange and SQL Server.
The backups offer agentless centrally managed schedules for desktop PC's, servers and applications, which are collated on a server held locally. This data is then itself encrypted and sent via the internet to a secure data centre located in Northampton. For total peace of mind, the data is also replicated to an ultra-secure data centre in London. The data centres offer secure and resilient environments for hosting customer data and are protected against infiltration and power outage. They are both highly controlled and access to the centres is restricted at all times, offering the highest levels of security.
For more information download the TotalCare brochure as a pdf
Contact us today on FREEPHONE 0800 652 24 23 to find out how you can get a FREE support risk assessment.
Or, for further information on the TotalCare service contact us on 0800 652 2423 or complete email us at enquiries@dmcsoftware.co.uk .
Learn more.... About TotalCare TotalCare Packages Additional Services