DMC Software
Call UK: 0800 652 2423
Leading UK Sage Business Partner for Customer Service

Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years

Microsoft Dynamics CRM Training

Microsoft CRM may look and feel like an extension to Microsoft Outlook, however to ensure the full functionality is utilised training is highly recommended for all users and system administrators.

DMC has a team of Microsoft Certified Training Instructors that operate throughout the UK and can provide on-site training. DMC Software offers a number of Microsoft CRM training courses for users of different capabilities or bespoke courses tailored to meet individual businesses needs and user requirements.

Microsoft Dynamics CRM Training Courses

Microsoft CRM End User Training Courses

Microsoft Dynamics CRM end user training is a one day training course designed to provide Microsoft CRM end users with basic knowledge to use the software with confidence in their day-to-day activities. To get the most from the Microsoft CRM training course it is important for each delegate to be competent in using Microsoft Windows and Office applications. This course can be taught on-site and is suitable for a maximum of six delegates.
Topics include:
  • Accounts/Contacts
  • Activities
  • Sales Functions
  • Reporting

Microsoft CRM Administrator Training Courses

Microsoft Dynamics CRM administrator training is a one day training course designed to provide Microsoft CRM administrators with extensive knowledge of the software. To get the most from the Microsoft CRM training course it is important for each delegate to have attended the Microsoft Dynamics CRM end user training course or to be a competent user of Microsoft CRM. This course can be taught on-site and is suitable for a maximum of four delegates.

Topics include:
  • Administration
  • Product Catalog
  • Data Management
  • Customisation

Microsoft CRM Bespoke Training Courses

As an alternate option DMC Software offer bespoke Microsoft CRM Training courses where delegates can select the areas of the Microsoft CRM application that are covered. The Microsoft Dynamics CRM courses are beneficial because they can provide in-depth knowledge of processes specific to the individual organisation. Ahead of each Microsoft Dynamics bespoke training course DMC will conduct a consultation meeting in order to develop an understanding of a business and the processes used.

Topics include:
  • Marketing Functionality
  • Service Functionality


Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk

 


DMC Software Solutions Limited
Head Office: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
Satellite offices in London, Skipton and Bristol
Registered Number: 3603403- © DMC Software Solutions Limited 2010

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Downloads

MS CRM Brochure Microsoft CRM Brochure 
MS CRM Mobile Brochure Microsoft CRM Mobile
MS CRM Case Study MS CRM Case Study

Screen Shots

 Microsoft Dynamics Excel Integration

Microsoft Dynamics CRM reports

Microsoft Dynamics Customisation

Microsoft Dynamics Dashboard


Microsoft Dynamics Workflow