DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Microsoft Dynamics CRM Training
Microsoft CRM may look and feel like an extension to your Outlook, but to ensure you utilise its functionality fully, training is recommended for all users and system administrators.
DMC have a team of Microsoft Certified Training Instructors that operate throughout the UK and we can provide you with on-site training in the comfort of your working environment.
We offer a number of courses for different users, or we can tailor a training course to exactly meet your businesses needs and user requirements.
Training Courses
Microsoft Dynamics CRM Administration
On this one day course is lead by our Microsoft Dynamics Certified Instructor. It has been designed to give the Microsoft Dynamics CRM Administrator(s) an in depth knowledge of features imperative to set up and maintenance of the solution.
Microsoft Dynamics CRM Customisation
Led by our Microsoft Dynamics Certified Instructor this is a one day course will provide attendees with a guide to the application, planning and development of customisations within Microsoft Dynamics CRM. To attend this course you do not need to be an experienced programmer we will just advise you how to utilise the customisation functionality within the solution.
Microsoft Dynamics CRM Marketing
A one day course aimed at marketing personnel who will be actively using Microsoft CRM. Our instructor will guide you through the functionality within Marketing Automation from the user perspective and at the end of the day you will have a rounded knowledge of the features relevant to your role.
Microsoft Dynamics CRM Sales
Through out the day our Microsoft Certified Instructor will take you through the features and processes that are used by sales representatives and sales managers on a daily basis. By the end of the day you will have an in depth knowledge of the tools within Microsoft CRM that support your area of responsibility.
Microsoft Dynamics CRM Service
This one day instructor led course is designed to provide service representatives with an understanding of the service orientated processes and functionality within Microsoft Dynamics CRM.
Training Formats
Microsoft Dynamics CRM-Company Training Course
The Company Training Course is focused on your requirements as a company and is taught using our syllabus but with your own customised layouts and processes (if applicable).
Microsoft Dynamics CRM- Bespoke Training Course
Our bespoke training course is tailored exactly to suit your business processes. Before the course takes place we will provide a consultation so that we can gain an understanding of what you want to achieve from your training. We can include elements from across all of our standard training course modules and expand on the topics that you feel will require a more in depth knowledge.
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk