Sage Circle of Excellence Overall Winner 2009
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ACT! Business Partner of the year for 6 consecutive years
Microsoft Dynamics CRM Training
Microsoft CRM may look and feel like an extension to Microsoft Outlook, however to ensure the full functionality is utilised training is highly recommended for all users and system administrators.
DMC has a team of Microsoft Certified Training Instructors that operate throughout the UK and can provide on-site training. DMC Software offers a number of Microsoft CRM training courses for users of different capabilities or bespoke courses tailored to meet individual businesses needs and user requirements.
Microsoft Dynamics CRM Training Courses
Microsoft CRM End User Training Courses
Microsoft Dynamics CRM end user training is a one day training course designed to provide
Microsoft CRM end users with basic knowledge to use the software with confidence in their day-to-day activities. To get the most from the Microsoft CRM training course it is important for each delegate to be competent in using Microsoft Windows and Office applications. This course can be taught on-site and is suitable for a maximum of six delegates.
Topics include:
- Accounts/Contacts
- Activities
- Sales Functions
- Reporting
Microsoft CRM Administrator Training Courses
Microsoft Dynamics CRM administrator training is a one day training course designed to provide Microsoft CRM administrators with extensive knowledge of the software. To get the most from the Microsoft CRM training course it is important for each delegate to have attended the Microsoft Dynamics CRM end user training course or to be a competent user of
Microsoft CRM. This course can be taught on-site and is suitable for a maximum of four delegates.
Topics include:
- Administration
- Product Catalog
- Data Management
- Customisation
Microsoft CRM Bespoke Training Courses
As an alternate option DMC Software offer bespoke Microsoft CRM Training courses where delegates can select the areas of the
Microsoft CRM application that are covered. The Microsoft Dynamics CRM courses are beneficial because they can provide in-depth knowledge of processes specific to the individual organisation. Ahead of each Microsoft Dynamics bespoke training course DMC will conduct a consultation meeting in order to develop an understanding of a business and the processes used.
Topics include:
- Marketing Functionality
- Service Functionality
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk