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including ACT!, Sage 200 and SalesLogix
Microsoft Dynamics CRM Sales Force Automation
It is important that your Customer Relationship Management (CRM) solution supports your sales team in their day to day activities; freeing up there time so they can do what they are best at, selling! Microsoft Dynamics CRM ticks all the boxes, allowing you to streamline your sales processes, decrease the length of sales cycles and improve customer retention.
With Microsoft Dynamics CRM you can organise, acquire and retain your customers. It provides you with a system designed to deliver account management tools; track ownerships, sales related activities and revenues. The analytics tools give you the information required to maintain and improve client relationships.
Easy to use
Microsoft CRM becomes an extension of Outlook, customer e-mails, appointments and tasks can be handled and stored all in one location making the user experience straightforward.
Communications
Customisable templates and total integration with Microsoft Word and Office allow you to quickly send targeted communications to your prospects and clients.
Understand your customers
Gain a rounded understanding of your customers needs by recording preferences, relationships, notes and activity history, this will enable you to better fulfil their requirements.
Improve time management
By gaining a complete view of your contacts you will be able to identify the leads and prospects that are most valuable and prioritise your workflow to suit.
Data relevance
Dashboards are easily configured to enable you to only view information that is relevant to you and your role, sales metrics, tasks to be completed and performance indicators.
Increase Sales Success
Use the automated lead routing, sales process management and competitor tracking to decrease the length of your sales cycles and increase the close rate.
Keep customers informed
Microsoft CRM offers simple wizard based tools, to keep your leads warm and your existing client base up to date. Effortlessly track all interactions, offers and orders so that you can update your client base with company advancements and relevant new products.
Sales Management
As a Sales manager you are able to set up territories for your salespeople to manage and evaluate. Flexible reports are built into this system offering you effective ways of measuring activity and performance, forecasting sales, identifying trends and opportunities.
Pipelines
Create and execute a pipeline easily, so that you can gain an insight into opportunities and leads in real time throughout each stage of the sales cycle.
Product Catalogue
Keep a product catalogue within your CRM system, featuring product and service names and levels along with pricing and complex discount structures.
Sales methodology
Create efficiency by creating workflow rules that automate sales activities, lead routes and escalations. Individual salespeople are able to create their own workflows also to track and close sales consistently and in a successful manner.
Download Microsoft Dynamics CRM 4.0 Brochure
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk