DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Microsoft Dynamics CRM- Professional Services
So that you get the best from your investment we can provide a range of services to support you and your Microsoft Dynamics CRM system. We know that when a new solution is purchased you want to be able to see the results quickly, and with our extensive experience we can help you achieve this.
From consultancy through to installation, customisation, training and support DMC will work closely with you to meet your specified requirements.
Microsoft Dynamics CRM Consultancy
For a swift and successful implementation of your Microsoft Dynamics CRM you first need to make certain that you hardware is up to specification. So that your software will perform to its full potential DMC will complete a site survey prior to installation to ensure that all your server and workstations comply with the Microsoft CRM system requirements.
Microsoft Dynamics CRM Customisation
In those instances when the “out of the box” solution will not best serve your requirements DMC offer a complete range of design and bespoke programming for your Microsoft CRM. We can customise you software to work exactly the way that you want it to.
Microsoft Dynamics CRM Installation and Hosting
With Microsoft CRM you can select whether your solution is On-Premise Hosted, the solution is installed directly into your IT environment or Partner Hosted, the solution is hosted by DMC within our data centre. The partner hosted solution is a great option for companies who do not have the facility to host the system or they do not want to increase the investment at this stage. Which ever option you choose it is not permanent, at a later stage we can arrange for the hosting to be changed.
In addition to this we work closely with your technical staff to configure each work station and set up preferences according to the Microsoft Dynamics CRM Consultancy Brief. Each station is configured in the same way and we complete full testing once the installation has been completed.
Microsoft Dynamics CRM Training
Although Microsoft Dynamics CRM becomes an extension of your Outlook training will ensure that you are using your system to its fullest potential. At DMC we can compile an agenda with your business processes in mind so that you can focus on the areas within the system that you will use most. Our specialist course instructors operate nationwide through out the United Kingdom and area available to train your staff in your working environment.
Microsoft Dynamics CRM Technical Support
DMC offer Technical Support to each of our Microsoft CRM clients through multiple channels; phone, e-mail, web or by remotely accessing your system. Our Microsoft CRM Certified Consultants man our support lines during office hours and we can guarantee that you will get through to a real person, and not an automated answering system.
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk