DMC Software
Call UK: 0800 652 2423
Leading UK Sage Business Partner for Customer Service

Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years

The Benefits of using Microsoft Dynamics CRM as your Customer Relationship Management (CRM) System

Microsoft Dynamics CRM can offer an organisation a number of benefits that can transform business processes to achieve improved productivity and efficiency, enabling development of customer relationships and return on investment.

Comprised of three modules Microsoft Dynamics CRM provides sales, marketing and customer service functions with the support required to operate effectively. In addition, as the business structure and needs transform over time Microsoft CRM can adapt to reflect the changes.

Features and Benefits Overview

Familiar interface– Microsoft CRM offers users a familiar interface, users can get started quickly with minimal training.

Integrates with Microsoft Office- Microsoft Dynamics CRM integrates with Office enabling users to create dashboards, preferences and workflows

Scalable- Microsoft CRM has been designed to grow alongside your company. The flexible licensing terms make it simple to add additional users and further functionality as required.

Security- Microsoft CRM is built on Microsoft SQL Server and therefore offers increased security of company data. Information stored within Microsoft CRM will remain confidential and be safe from loss or corruption.

Mobility- Microsoft CRM enables real time controlled remote access to the database from a variety of devices including Blackberry’s, web browsers, laptops and pocket PC’s.

Maintenance- Through one simple interface Microsoft CRM allows staff to control access, user accounts, printers, faxes, licensing and emails.

Fax- If you combine Microsoft CRM with Windows server software you can use your CRM to send and receive faxes.

Customisation- Customise your CRM without the need for code. Microsoft CRM allows you to make changes to individual views, alter forms and customise user fields.

Migration- If you have an existing CRM solution that you want to replace Microsoft CRM can easily extract this data making the change over process simpler.

Reporting- Effectively measure your business’s performance by integrating your Microsoft CRM with SQL Server Reporting.

Microsoft Dynamics 4.0 Brochure

 

 

Download Microsoft Dynamics CRM 4.0 Brochure
 

Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk

 


DMC Software Solutions Limited
Head Office: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
Satellite offices in London, Skipton and Bristol
Registered Number: 3603403- © DMC Software Solutions Limited 2010

Contact Us | Site Map | RSS Feed | Copyright Notice | Privacy Policy | Terms & Conditions

Contact DMC
Phone 0800 6522 423
EMail info@dmcsoftware.co.uk
EMail Contact Form


Microsoft CRM Webinars

 Downloads

MS CRM Brochure  Microsoft CRM Brochure 
MS CRM Mobile Brochure Microsoft CRM Mobile
MS CRM Case Study MS CRM Case Study


Screen Shots

 Microsoft Dynamics Excel Integration

Microsoft Dynamics CRM reports


Microsoft Dynamics CRM Resource Centre



Microsoft Dynamics Languages