All the tools you need to successfully manage every stage of the sales process, from the initial lead through to lead tracking and analysis. Reduce the sales cycle, improve conversions and increase revenue.
The marketing module facilitates effective campaign management, including direct mail, telemarketing, e-mail and social media. Linked to the sales module, it enables sales people to respond quickly to leads.
The customer service module acts as a central repository for all client information, enquiries and service history, allowing representatives to provide a more responsive service supporting customer retention.
Features and Benefits
Easy to use: Microsoft CRM closely integrates with Microsoft Office applications which makes it easy to use and encourages user adoption.
Mobile: Microsoft Dynamics CRM Mobile allows field based staff to access the database anytime and anywhere, through any mobile device or smartphone.
Security: Dynamics CRM is built on the Microsoft SQL Server, which offers increased security of your company data. Information that is stored will remain confidential and be safe from loss or corruption.
Simplified Communications: Simplify your communications with built-in mail-merge capability, email templates, and one-click conversion of email messages.
Real-Time Insights: Track key performance indicators (KPIs) and your return on investment with real-time dashboards, pre-built reports and data visualisation tools.
Social Listening: Used in conjunction with Dynamics CRM Online, social listening allows a marketing department to deliver timely messages that resonate with an audience for better social engagement.
For more information about Dynamics CRM call us now on 0800 652 2423 or email firstname.lastname@example.org.
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