DMC Software
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DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix

ACT! 2008 Software - Intermediate Training Course

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This is a one day course designed to increase the delegate's knowledge to all of ACT!'s functions. By the end of this course delegates can expect to be able to use ACT! to its fullest as a contact relationship management software package and a sales and marketing tool. Delegates will be expected to have either completed the basic training course or have previous experience of working with ACT! on a day to day basis.

9:30 - 1:00

Working with multiple contacts within ACT! Software

  • Making global changes to multiple contacts
  • Writing Notes to multiple contacts
  • Writing History to multiple contacts
  • Attaching a file to multiple contacts

Working with the ACT! 2008 Diary

  • Scheduling activities to multiple contacts in the contact list
  • Creating and scheduling activity series for multiple contacts
  • Advanced use of the task list and calendars
  • Scheduling activities for multiple users
  • Integration of ACT!'s and Outlook's calendars

Working with Lookup By Example and Advanced Query In ACT! 2008 Software

  • Lookup By Example function
  • Creating advanced queries
  • Saving and re-using advanced queries
  • Placing saved advanced queries on the tool bars

1:45 - 4:30

Working with Groups and Companies in ACT! 2008 Software

  • To create Companies
  • Company management
  • Setting up and running Company rules
  • Group and sub-group creation
  • Group management
  • Setting up and running Group or sub-group rules

Working with templates In ACT! 2008 Software

  • Creating Word templates through ACT! 2008
  • Creating html templates through ACT! 2008 e-mail
  • E-mail merging
  • More on mail merging

Working with reports In ACT! 2007 Software

  • Understanding ACT! Professional reporting
  • Using the filters for Reports
  • Using Group, Company and Opportunity Reports
  • Saving, printing and e-mailing Reports

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 Download ACT! 2008 Brochure

 


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Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
Registered Number: 3603403- © DMC Software Solutions Limited 2008

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Downloads

Sage CRM Brochure Admin Training Agenda
Sage CRM Case Study End user Training Agenda


Screen Shots: 

 

ACT! 2008 for sales  

ACT! 2008 proffessional

ACT! 2008 for web

ACT! 2008 Standard