Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years
TotalCare Packages
Three Modules
Three levels of service
three levels of reliability
Choose from our preconfigured TotalCare packages or build your own build bespoke package from the three TotalCare Modules; select the level of support to match your budget and your business needs.
Each package is made up of three modules:
- Module 1- Help desk
- Module 2- Maintenence Services
- Module 3- Server Monitoring
Whichever TotalCare package you select you can be assured of our commitment to the highest levels of customer service delivered by our highly qualified and experienced staff who are selected for their ability to communicate with you in a non-technical language.
All TotalCare packages are available with our optional online backup and recovery solution which provides automated, centrally managed backups for PCs, servers and applications.
TotalCare Bespoke
- Select the number of Help desk calls required (Module 1)
- Maintenance Services for Servers, PC's and laptops (Module 2)
- Server Monitoring (Module 3)
TotalCare Standard
TotalCare Standard Plus
- 40 Help desk calls (Module 1)
- Maintenance Services for Servers, PC's and laptops (Module 2)
- Server Monitoring (Module 3)
TotalCare Professional
- 50 Help desk calls (Module 1)
- Maintenance Services for Servers, PC's and laptops (Module 2)
- Server Monitoring (Module 3)
*Full list of products supported by DMC Software is available on request.
For more information download the TotalCare brochure as a pdf
Contact us today on Free Phone 0800 652 24 23 to find out how you can get a FREE support risk assessment.
Learn more.... About TotalCare TotalCare Packages Additional Services
For further information on the TotalCare service or any of our DMC Software Services please contact us on 0800 652 2423 or complete the contact us form and we will ring you back.