DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix

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Business intelligence is evolving and becoming an increasingly important factor in keeping businesses ahead of rivals and react quickly to customer demands. Having identified the increasing demand for business intelligence applications, especially within the MMD sector, Sage has recently launched the SalesLogix Visual Analyser (Analyzer), a product designed to provide specific insights into the performance of key aspects of the business. The SalesLogix Visual Analyser provides a new level of business intelligence.

 

The SalesLogix Visual Analyser is a comprehensive and fully customisable business analytics tool designed to integrate with your SalesLogix data to produce real time, visual representations of your information. The Visual Analyser delivers fully customisable views of your key data providing you and your staff with the information you need to improve and extend your market position.

Designed to provide real time and interactive representations of how your business is performing, the Visual Analyser fluidly pulls all your critical data together to provide your key personal in customer service, sales and marketing with the data to give them the competitive edge. The Visual Analyser can be locked down by system administrators to ensure that only those with the correct security profile can view certain data. The SalesLogix Visual Analyser is fully customisable although it contains the following dashboards as defaults;

The SalesLogix Visual Analyser can take data from a range of additional products to provide visual reports from across the business. Utilising SalesLogix Sage 200 Link, the Visual Analyser can also create reports from the data from within your Sage 200 accountancy system. The reporting system is fully optimised and hugely powerful allowing visual reports to be generated at an exceptional pace, 10-100 times faster then has been experienced in the past.

The heart of the SalesLogix Visual Analyser, the key performance indicator is the main summary page for all of your business critical information. Based on your security settings and the information that’s most relevant to you, users are able to produce instant reports to give you an instant insight into all areas of the business. The KPI dashboard refreshes constantly to reflect changes within the working day.

The Ranking Dashboard provides a ranking of the most, or least, successful elements from your SalesLogix database. Individual users can choose to display the most successful Sales professionals, products, services, marketing campaigns and customer service representatives (and vice versa). The ranking dashboard allows you to instantly see who (or what) is performing well and allows you to implement measures to amend any negative issues.

The win loss dashboard provides you and other senior members of staff with an insight into how well your sales team is closing opportunities. The win/loss dashboard can also integrate with your marketing campaigns to allow you to calculate cost per lead and conversion rates. The win/loss dashboard provides excellent information into each individual opportunity and links it to the associated end user giving you an insight into which individual is performing most successfully.

The key to continual growth is a consistent and strong marketing. Without effective marketing initiatives maintaining a strong pipeline can be difficult. The marketing dashboard provides information on generated leads, campaign success and conversion rates. Providing key information into how campaigns are performing it allows you to take measures to improve your pipe line if needs be.

The customer service dashboard is extremely powerful allowing you to directly analyse your clients’ customer service experience. The tool allows you to log and analyse the number of issues raised and their resolutions. Using a powerful search tool the customer service dashboard can find related key words within tickets to see if any common themes appear. The SalesLogix customer service dashboard provides the information that can identify strengths and weaknesses wit in your customer service strategy and allow you to make changes accordingly.

 

The SalesLogix Visual Analyser (Visual Analyzer) is fully customisable, allowing you to create visual representations of data from across your entire business. The information that it provides is viewed in real time, giving you suburb business intelligence and the vital information to give your business a real advantage. With the SalesLogix Visual Analyser you receive the data on the areas that matter the most. The SalesLogix Visual Analyser is the perfect addition to your SalesLogix system provide you with the information that could make a really improve your business.

 

With seamless integration of SalesLogix data with external content the Visual Analyser gives you a 360 view of your sales, marketing and customer service providing business analytics like never before.