SalesLogix Features and benefits

SalesLogix is a complete account centric customer relationship management solution designed to enable your Sales, Marketing and Customer Support teams to improve the management of relationships with customers and prospects. Comprising of separate modules the SalesLogix has a huge array of benefits across the entire business spectrum.

Built on a customizable platform SalesLogix can be integrated with a host of back office applications, providing a simple way to improve business wide communication and ensure that you maximize your overall IT investment. By linking CRM with applications such as accounts overall efficiency will be significantly improved. The high level of integration available allows users across the entire business spectrum to communicate and work together to build valuable customer relationships.

 

By providing a 360 degree view of your customer SalesLogix allows staff across the whole business to provide improved customer service and develop an increased understanding of customer requirements. Providing an enhanced view of your customer, SalesLogix allows strategic decision makers to make decisions with complete confidence and implement the changes to drive your business strategy forward. By allowing users across sales, marketing and customer service to compile customer data your business can have complete confidence when making key, customer related, decisions.

 

SalesLogix is a hugely flexible application it can  be scaled to meet the individual needs of your business. Built on an industry leading development environment SalesLogix can be tailored to meet your exact business specifications and key business procedures. Being fully developable allows SalesLogix to integrate with a vast array of back office applications providing an unprecedented level of integration. SalesLogix provides a huge array of benefits for Sales, Marketing, customer service and support professionals.

SalesLogix Sales is the complete sales management tool. Allowing for full contact management SalesLogix sales is designed for complete sales process automation. By allowing sales professionals to keep track of tasks, reports and forecasts SalesLogix allows professionals to make the most of their time and ensure that they exploit the leads and resources available at their disposal.

 

SalesLogix helps drive opportunities through the sales cycle by automating activities such as follow-up calls, letters, and literature fulfillment, based on sales and marketing processes you define. Sales professionals can send personalized communications to individual customers or groups of prospects using customized HTML email templates. They can also track competitors and access the Sales Library for product specifications, FAQs, or marketing materials. Advanced Outlook Integration enables you to share contacts, send emails, and manage calendars using Microsoft Outlook from within SalesLogix, and record the activity to the SalesLogix account history. SalesLogix allows sales professionals to maximize leads and make to most of effective contact relationships.

 

SalesLogix Sales allows users to create lengthy and accurate sales opportunities and prospect lists allowing professionals to stay organized and make the most time and resources available. Find out more about the SalesLogix sales module. Learn more about SalesLogix Sales.

The SalesLogix Marketing Module provides professionals with the complete campaign management tool. All aspects of the marketing mix can be completed from with n SalesLogix marketing. Data segmentation, web capture, email marketing and reporting can all be completed using SalesLogix marketing, making it the complete CRM marketing solution.  SalesLogix Marketing allows professionals to complete the following tasks;

SalesLogix allows marketing professionals to select the criteria of your ideal target prospect, then segment your customer and prospect lists into unique groups. With SalesLogix Marketing, you can find the most responsive audience for your campaigns and increase your revenues. SalesLogix allows professionals to send periodic campaigns to target audiences who are genuinely interested, thus increasing the chance of a good return on investment.

SalesLogix Marketing allows you to define campaign stages, targeting your prospects through multiple media. For example, execute email marketing activities with Sage E-Marketing, an optional integrated marketing services provider. Email response data is automatically transferred to SalesLogix. Also, import leads from all other campaign activities, and qualify them based on your chosen criteria. SalesLogix marketing allows you to compile data from your campaign and make intelligent and justified decisions about the next stage of the campaign.

SalesLogix Marketing has been designed to allow professionals to fully manage marketing campaigns from inception to closure. The SalesLogix marketing Module allows professional to launch attractive, innovative and functional campaigns regularly and ensure a maximum return on investment. Upon completion professionals can analyze the success of campaigns and implement procedures to improve or replicate success.  

SalesLogix Customer Service is the complete customer support tools. Allowing professionals to track problems from start through to conclusion, SalesLogix customer service allows professionals to provide customers with complete peace of mind. Containing an integrated ticket management system it allows support professionals to log issues as soon as they arise and ensure that vital client issues get solved immediately with the minimum of disruption to client businesses. The SalesLogix Customer Service module is the perfect tool to ensure that issues are resolved, subsequently creating valuable and lasting customer relationships. Find out more about SalesLogix Customer Service.

 

SalesLogix is the complete CRM system, allowing professionals across the whole business to complete their day to day tasks with improved communication and efficiency. By allowing professionals to communicate and share data it creates your entire organization to work with unparalleled communication. From administration staff, to sales professionals and senior management SalesLogix provides a seemingly unlimited array of tangible and profitable benefits.

Find out how DMC Software Solutions can help you to grow your business, call Freephone 0800 6522423 and speak to one of our dedicated specialists.