Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years
Saleslogix Case Studies and Testimonials
At DMC Software we pride our selves on being able to implement large CRM Software systems successfully. We place a huge emphasis on customer satisfaction and ensuring that projects are delivered on time and to our clients' exact specifications. Our dedicated SalesLogix team are hugely experience and highly qualified and able to deliver SalesLogix customised to meet your exact specifications. The below case studies provide a real insight on to the level of customer service that you could expect as a DMC Software Solutions' customer.
NEW Renault UK
As Ed explains, “Everything is in one place and everyone has the ability to access pretty much anything they need from one single source. This makes it much easier for the guys in the field to communicate with Head Office. In fact we use SalesLogix for communicating at a huge range of different levels - right down to using it to book demonstrator cars for customers”.
Read the full Renault UK case study
NEW The AV Group
“What SalesLogix does is enable us to know precisely which people require information on which product. It then tracks all communications so we know exactly what’s been sent out and followed up, and by which depot or individual. The result is that we can build lasting and more profitable customer relationships with effective, timely marketing initiatives across all our sales channels. And yes, I’d definitely say it’s helped to boost sales considerably.”
Read the full The AV Group case study
NEW Duplo International
Peter concludes,“Through DMC we’ve moulded SalesLogix so much that it suits our growing business perfectly. In fact over the past five years we’ve grown 54 per cent as a group (Europe, Middle East & Africa) with our UK, France, Italy and Poland subsidiaries growing by a massive 400 per cent. SalesLogix – and DMC – have definitely played an active role in this!”
Read the full Duplo International case study
NEW Ideas by Net
“Without a doubt it’s been an excellent return on investment. It was a massive job with loads of customisation. As I’ve already said, the result was unrecognisable when compared with the original SalesLogix software.”
Read the full Ideas by Net case study
NEW IMS Research
“DMC provided us with the software so we could basically put it in a live environment to see if it was the right solution for us,” Ian explains. “And it was. So, with DMC’s help, we went ahead and installed it.”
Read the full IMS Research case study
NEW Variohm Eurosensor Ltd (featuring Link 200)
“The changes we’ve made with the help of DMC have enabled us to grow and perform much better and more efficiently. For example, we’ve taken on extra companies and thanks to the Sage products, we’re able to provide accounting and stock control services to all of these remotely, something we couldn’t do before.”
Read the full Variohm Eurosensor case study
NEW HiFX
He is also keen to add that he’s found DMC’s services “incredibly good”. Mark explains that over the past eight or nine months he’s raised various technical queries. “And in every single instance I’ve found their responsiveness to be very timely, very accurate and of excellent quality.” Mark describes the service as “really great”, stating that “we’re very happy with what DMC have done for us”.
Read the full HiFX case study
NEW Winterhalter
Things have improved dramatically over the last ten months, following the implementation of SalesLogix. “We can sort all our data so we can track customer activity and embrace opportunities, helping us to build better, more profitable customer relationships.”
Read the full Winterhalter case study
NEW SoloCup Europe
“We love the way we can monitor an account’s history. For example if a customer rings and says the salesman hasn’t called them back, our customer services agent can say well yes they called yesterday and there was no answer etc. In the past, staff would have to phone the salesman then ring the customer back. It just helps us deliver a far better, more customer-focused service."
Read the full Solo Cup Europe case study
NEW NDC Infrared
Alan says, “DMC Software is still a very good source of support. They were very proactive in helping us refine various customisations in preparation for our upgrade. I would definitely give DMC full marks in terms of quality support.”.
Read the full NDC Infrared case study
Lloyds TSB Commercial Finance
“We had lots of different sales teams with different behaviors and support systems and we wanted to bring it all together under a single contact management system." …"We wanted to create a core contact system, which brought the HP and leasing operations together with the asset-based lending management, and roll it out across all the sales teams."
Download SalesLogix Brochure
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk