Implementation

DMC Software Solutions SalesLogix CRM Professional Services Team takes a thorough, logical approach to implementing SalesLogix Customer Relationship Management (CRM) software. Our SalesLogix Professional Services team take the time to gain a detailed understanding of your organisation, structure and requirements. Working with your staff, we carry out comprehensive, methodical planning, allowing you to fully benefit from a company wide Customer Relationship Management solution for your extended organisation.

Our Implementation Plan provides customers with an understanding of the time, cost, and resources required for their project. The Implementation Plan includes a deployment strategy, including an initial production pilot and a high-level project plan outlining the project timeline and resource requirements.

Functional Requirements Definition

We will address your business needs on a global, regional and industry-specific level. We will work closely with you to determine the scope of your solution, collaborating with your internal team to define and map your processes into your SalesLogix system. This joint effort delivers a world class solution that makes a bottom line difference giviing you an immediate return on investment.

Data Conversion

More than likely, your organisation has compiled years of information about your customers in existing systems. There is no need to leave this data behind when implementing SalesLogix. Our Professional Services Team will assist you in converting your existing data to your new SalesLogix database.

SalesLogix Development Services

Our Professional Services Team provides complete consulting teams or individual consultants that can translate business requirements into an efficient SalesLogix application. Based on their extensive knowledge of all SalesLogix applications, the consulting teams provide expert assistance in developing business process flow, and in customising the SalesLogix functionality to meet the needs of your business. We ensure that customers can achieve business benefits through a rapid process of prototyping, testing and deployment.

SalesLogix Training

At DMC we offer both end user and administrator training courses for SalesLogix,  as well as the option to tailor a training agenda to meet you exact business needs and user requirements. SalesLogix CRM Training will enable users to work for efficiently and effectively improving overall productivity and improving organisational relationships.

Find out more about SalesLogix Training.

SalesLogix Technical Support

With SalesLogix Technical Support from DMC Software you can rest assured that should a problem arise with SalesLogix, you will have someone on hand to provide technical assistance. DMC Software use a combination of telephone, email and Go To Assist technology to ensure a prompt resolution to your technical problems.

Find out more about SalesLogixTechnical Support.

For more information about SalesLogix Professional Services call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.

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