DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Sage CRM MME and Microsoft Outlook Integration
Sage CRM MME has complete, two-way synchronisation with Microsoft Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration. You also have the option to use your entire Sage CRM MME system from within the standard Microsoft Outlook interface. This comprehensive integration also enables you to synchronise your CRM data to pocket devices such as mobile phones and PDAs that synchronise with Outlook.
With the powerful integration, you can:
- Use all the features of Sage MME CRM entirely from within the Outlook interface; no more switching from one application to the other.
- Bi-directionally synchronise contacts, appointments and tasks between Outlook and Sage CRM MME.
- Perform one-way export from SAGE CRM MME to Microsoft Outlook.
- Send e-mail within Sage CRM MME using Outlook and automatically have the e-mail stored in the relevant customer contact history, including attachments.
- Easily import e-mail from Outlook into the appropriate customer contact within Sage CRM MME.
- Choose which contacts and calendar items flow between applications, allowing you to work the way you want.
Benefits of Microsoft Outlook integration include:
- Improved customer service; all customer communication can be tracked in the CRM system even as employees work from Outlook.
- Enhanced efficiency and increased productivity; employees can have faster access to vital customer information from within Outlook.
- CRM implementation success; internal staff adoption rates are higher as staff can use the CRM system from within the familiar Outlook interface.
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Download Sage CRM Brochure
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk