Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years
Sage CRM Professional Services
At DMC Software we want you to get the best out of your Sage CRM investment. We offer a complete range of professional services including project planning, requirements gathering, field and business process customisation and data migration.
With us, you always have access to a pool of skilled resources whenever you need it. Our team of trained Sage CRM implementation specialists will install and configure your Sage CRM to your exact business needs. In addition, our Sage CRM Trainers will ensure that end users and administrators leverage the full potential of Sage CRM for a rapid return on investment. And for total peace of mind, help is never far away with DMC Sage CRM Support.
Planning and Scoping
Our Sage CRM Professional Services specialists work in close partnership with you at every stage of the implementation process. We take the time to get to know your organisation, its structure and business processes. Working closely with your staff, using the Prince 2 Methodology, our teams carry out comprehensive and methodical planning to ensure you get exactly the right result and continue to derive maximum satisfaction from your Sage CRM investment.
We can help you plan timescales, costs and resources. The Implementation Phase includes a comprehensive deployment strategy that incorporates an initial product pilot and a high-level project plan for a clearer understanding of project timeline and resource requirements.
The Wider Picture
At DMC Software, we always look at the wider picture. Our specialists address your business needs at a global, regional and industry-specific level. They work alongside your own teams to explore the full scope of your solution, defining and mapping your processes into your Sage CRM system. It's a way of working that's been proven to deliver rapid bottom-line benefits with an almost immediate return on investment.
Sage CRM Customisations
You will find our services completely flexible. Whether you want a complete consulting team or an individual consultant, you can rely on our Professional Services Team to translate your requirements into a Sage CRM application that delivers maximum efficiencies.
Drawing on their in-depth knowledge of Sage CRM applications, your Consulting Team will provide expert assistance in developing business process flow and customising your Sage CRM solution to meet your unique needs. And of course, before your system goes live it undergoes a thorough process of prototyping, testing and deployment to ensure you get the most from your investment.
Simple Data Migration
Your existing databases probably contain years of information about your customers. Fortunately Sage CRM makes it simple for you to convert your existing data to the new system and our Professional Services Team will be more than happy to assist you with this.
Seamless Installation and Configuration
DMC offer installation and configuration assistance across all our Sage CRM products ensuring the process runs smoothly and efficiently.
Find out more by calling FREEPHONE 0800 652 2423 or make an enquiry at enquiries@dmcsoftware.co.uk