Sage CRM Planning & Scoping

Our Sage CRM Professional Services specialists work in close partnership with you at every stage of the implementation process. We take the time to get to know your organisation, its structure and business processes. Working closely with your staff, using the Prince 2 Methodology, our teams carry out comprehensive and methodical planning to ensure you get exactly the right result and continue to derive maximum satisfaction from your Sage CRM investment.

We can help you plan timescales, costs and resources. The Implementation Phase includes a comprehensive deployment strategy that incorporates an initial product pilot and a high-level project plan for a clearer understanding of project timeline and resource requirements.

Sage CRM Customisation

You will find our services completely flexible. Whether you want a complete consulting team or an individual consultant, you can rely on our Professional Services Team to translate your requirements into a Sage CRM application that delivers maximum efficiencies.

Drawing on their in-depth knowledge of Sage CRM applications, your Consulting Team will provide expert assistance in developing business process flow and customising your Sage CRM solution to meet your unique needs. And of course, before your system goes live it undergoes a thorough process of prototyping, testing and deployment to ensure you get the most from your investment.

Sage CRM Training

Sage CRM Training from DMC Software provides end users and administrators with the knowledge required to use Sage CRM efficiently and effectively for enhanced organisational productivity. When Sage CRM is utilised correctly the benefits are endless, you can increase customer satisfaction, customer loyalty, enquiry to sales conversions and more.

Find out more about Sage CRM Training

Sage CRM Support

Sage CRM Support from DMC Software is provided by a team of Sage Accredited Technical Engineers. When you contact us with a problem or query a technician will be on-hand to offer you quality advice and a resolution to make sure you are up and running again quickly, with minimal disruption to your working day.

Find out more about Sage CRM Technical Support

For more information about Sage CRM call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.

Latest News and Case Studies

DMC Software Brings Home Sage Circle of Excellence Award for 5th Year Running

DMC Software Brings Home Sage Circle of Excellence Award for 5th Year Running

DMC Software Solutions, leading Sage Business Partner and CRM experts, last night were honoured at the annual Sage (UK) awards ceremony with the Sage Circle of Excellence accolade for “breathtaking”…

DMC to Exhibit at Call Centre & Customer Management Expo 2011

DMC to Exhibit at Call Centre & Customer Management Expo 2011

This year DMC Software will be exhibiting at the Call Centre & Customer Management Expo at Olympia in London on 11th and 12th October 2011. DMC will be supporting Sage…

DMC Software Accolades