DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Sage 50 Technical Support from DMC
DMC Software understand that the accounts and order processing system is a key piece of software used to run organisations and that customer care and support forms a major part of a product decision.
DMC Software Solutions maximise customer satisfaction by providing superior technical support for Sage 50 Accounts software. The Technical Support Team is fully Sage accredited and they are available to answer queries regarding software issues and offer helpful advice.
Sage 50 technical support from DMC Software fulfils all business needs; with their unique range of enhanced services, including call centre support for business and expert services.
Call Centre Support for Sage 50
DMC Software operates a quality management system, so that every effort is made to supply faultless software. In the event of requiring assistance from the DMC Technical Support Team, an expert member of staff will be responsible for supplying the appropriate solution.
If a problem is intermittent and immediate diagnosis is not possible or non-defect-related issues adversely affect the software, appropriate advice, assistance or workarounds will be provided to ensure that there is minimum disruption to the working day. DMC Software guarantee that calls will not be queued for long periods of time for Sage 50 technical support, so time will not be wasted.
The DMC Software call centre support team are flexible in their approach and easily accessible. Support can log calls quickly through a variety of methods:
Telephone Support for Sage 50
Simply call the Technical Support Team and every attempt to resolve the issue will be made. If it becomes necessary for one of our analysts to research the problem further a Sage 50 Ticket reference number will be issued.
Note: Please ensure that this number is kept safe, as the support team will ask for this reference when contacting the technical support desk again, so that the query can be progressed quickly and efficiently.
E-mail For Sage 50 Technical Support
Alternatively support users can utilise email to communicate details of the problem, including attachments to enable easier diagnosis of the problem. Upon submitting an email enquiry an automatic acknowledgement will be issued containing a Sage 50 Ticket Reference Number.
Report Design For Sage 50
For businesses that require custom reports DMC SOftware offer a report design service or as an alternative report designer training courses. DMC Software can help a business extract the information required to make better informed decisions and run the organisation more effectively.