ACT! Software Features and Benefits

ACT! Software is famed for its ease of use and user friendly interface. ACT! enables users to manage customer relationships efficiently, effectively and profitably.

Find out about the latest features within ACT! 2012.

 Download the Sage ACT! Brochure (PDF).

Sage ACT! Features & Benefits

Ready to use contact management database- Creation of a contact database is easy with the ACT! setup wizard, it includes pre-defined fields and layouts - this means that existing information from other applications such as MS Excel, Access or TXT files can be easily imported into the ACT! database.

Fast, easy access to contact information- Quickly find the information needed within ACT! Software-just type in the first few letters of the contact's name, company, phone number or other fields and go directly to the contact you want within ACT!.

Effective management of groups or contacts- Organise contacts into groups to ensure prospects and customers are managed more efficiently and effectively.

Efficient calendar and tasks management- ACT! makes scheduling appointments easy, users will never forget important meetings or phone calls again.

Target new prospects- ACT! can be used to analyse sales trends and understand the profile of the customer base, enabling a business plan the most effective sales and marketing campaigns.

Convert leads into sales- ACT! has a built in sales opportunity process which has the facility to design a bespoke system to track all communications with the prospects and ensure maximum service levels are maintained through the sales cycle. The built in reporting functions improve accuracy of sales forecasting for a single team member or a whole team.

Ensure that all sales turn into loyal customers- Link ACT! software with accounts products so that users have access to every aspect of customer information held, helping users to maintain maximum service levels. ACT! sets the foundation for a long term relationship and repeat sales.

Easy communication with contacts- ACT! Software automatically tracks all communication with contacts, including mailshots, letters and, meetings, and stores them against the contact record for easy referencing. In addition, users can make notes from telephone conversations and meetings so that others have visibility of what has been discussed.

Generate business leads- ACT! Software is a comprehensive marketing tool that can be used to quickly and easily design and distribute effective mailshots, faxshots and e-mails campaigns to preselected prospects.

Team Co-ordination- Information can be accessed over an internal network or, for web users, via an internet browser allowing users to co-ordinate all activities whether field or office based. Having access to sales process tools while on the road is invaluable for field representatives and ensures everyone in the team is fully informed on every contact.

One-click export to Microsoft Excel- Export all list views from ACT! Software to Microsoft Excel with one click enabling further analysis and manipulation of data. For advanced analysis, pivot tables are automatically created producing instant graphs of the data within ACT!.

ACT! and Outlook working together- Now it is even easier for Outlook users to use ACT! Software- access to up to three ACT! address books from within Outlook make emailing faster and easier. A new e-mail client within ACT! also allows users to harness the power of e-mail marketing by creating, sending and receiving professional HTML graphical e-mails.

Full Internet integration- Store complete web pages in ACT! including graphics without even being in ACT! and attach them to a customer record.

Full Integration with Sage 50- Integrate ACT! with Sage 50 Accounts and create invoices, check balances and do stock ups within ACT!. However, for seamless integration between ACT! and the full range of Sage 50 products the Sage 50 Suite is the obvious choice. The Sage 50 Suite offers users a 360 degree view of customers and suppliers whilst streamlining processes for enhanced workforce efficiency.

For more information about Sage ACT! call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.