Sage 50 Technical Support

DMC Software understands, Sage 50 Accounts is a key piece of software used to run organisations and customer care and support forms a major part of a partner decision. At DMC Software we maximise customer satisfaction by providing superior technical support for Sage 50 Accounts. The in-house Sage 50 Technical Support Team is fully Sage accredited and is on-hand to answer queries regarding Sage 50 software issues and provide helpful accounting advice.

Please Note: We can provide Sage 50 users with help and assistance for all versions of Sage 50, including Sage line 50, even when subjected to the Sage End of Life Policy.

Sage 50 Support from DMC Software

• All Sage 50 Support calls are answered by a real person and not an automated telephone service
• No holding in long queues, if we cannot take your call we will call you back
• DMC endeavour to resolve all Sage 50 Support Issues upon first contact
• Sage Circle of Excellence Winners for 5 consecutive years, for outstanding customer experience

At DMC we provide the following technical support services to our Sage 50 customers:

Telephone Support for Sage 50

With Sage 50 Technical Support from DMC, simply call our Sage 50 Support Team to report a Sage 50 issue and every attempt will be made to resolve the issue.

E-mail Support for Sage 50

Alternatively, DMC Sage 50 Support customers can utilise email to communicate details of the problem, including attachments to enable easier diagnosis of the problem. Upon submitting an email enquiry an automatic acknowledgement will be issued containing the Sage 50 Ticket Reference assigned to the case so you can trace the progress of the support ticket with ease.

Sage 50 Support Online

In addition to email Support, DMC offer all Sage 50 Support customers access to our Online Technical Support portal – where you can log Sage 50 support tickets and track progress through to resolution.

Report Design for Sage 50

For businesses that require custom reports DMC Software offer a report design service, helping our customers to extract the information required to make better informed business decisions and operate more effectively. Alternatively, DMC Software provide a Sage 50 Report Designer Training Course, enabling you to design and build your own Sage 50 Reports.

For more information about Sage 50 Technical Support call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.