Sage 200 CRM

Sage 200 CRM forms a key component of the Sage 200 Suite platform which enables you to manage customer relationships efficiently and effectively. Sage 200 CRM caters for the needs of the sales, marketing and customer service functions within a business and integration with the Sage 200 Financials module means you can track every aspect of a customer interaction from lead source through to sale, invoicing and after care.

Sage 200 CRM is based on the award winning web-based Sage CRM solution. Sage 200 CRM delivers comprehensive CRM functionality that integrates with Sage 200 financial information for a holistic view of prospects, customers and suppliers.

Sage 200 CRM v2011 Enhancements

Sage e-Marketing Integration- seamless integration with Sage e-Marketing means users can create high quality, targeted email marketing campaigns from within Sage 200 CRM. What's more, all results are recorded into Sage 200 CRM to enable accurate calculation of ROI.

Sage 200 CRM Marketing module enhancements- changes to the marketing module enable marketing professionals to easily share best practice with other teams and re-create effective campaigns quickly and easily.

Interactive Dashboards- enhance user productivity with role based interactive dashboards allowing individual users to efficiently manage all activities from a single location.

NEW Report Charts- create graphical reports from Sage 200 CRM data for at-a-glance business insight into trends and patterns.

Sage 200 CRM Features and Benefits

Removes the need to re-key data– with integration to Sage 200 contact information need only be entered into one system, removing the opportunity for error associated with re-keying data in separate systems.

360 degree view of the customer– with all your customer information in a single location employees across an organisation can provide a more responsive customer service.

View Financial information within CRM– sales professionals can view financial information within Sage 200 CRM including credit limits, stock and outstanding invoices enabling better informed business decisions.

Access data anytime, anyplace– Sage 200 CRM is accessed via a web browser which means as long as you have an internet connection you can access Sage 200 CRM data at anytime.

Automate business processes– by automating labour intensive manual administration processes your workforce productivity will increase dramatically. For example, create quotes in Sage 200 Financials and Commercials from within Sage 200 CRM.

For more information about Sage 200 CRM call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.