Microsoft Dynamics CRM System Requirements

The below system requirements are a basic overview only and we recommend that you contact the DMC Software Technical Support Team on 01733 362120 before purchasing.

Recommended Microsoft CRM Hardware Requirements

Processor:

Quad-core x64 architecture 2 GHz CPU or higher such as AMD Opteron or Intel Xeon systems

Memory

8-GB RAM or more

Hard disk

40 GB or more of available hard disk space

Note: Computers with more than 16GB of RAM will require more disk space for paging, hibernation, and dump files.

Recommended Microsoft CRM SQL Server Requirements

Processor:

Quad-core x64 architecture 2 GHz CPU or higher such as AMD Opteron or Intel Xeon systems

Memory

16-GB RAM or more

Hard disk

SAS RAID 5 or RAID 10 hard disk array

Note: Computers with more than 16GB of RAM will require more disk space for paging, hibernation, and dump files.

Recommended Microsoft CRM Server Software Requirements

Windows Server operating system

Microsoft Dynamics CRM 2011 Server can be installed only on Windows Server 2008 x64-based computers. The specific versions and editions of Windows Server that are supported for installing and running Microsoft Dynamics CRM Server 2011 are listed in the following section.

Important: The Windows Server 2003 family of operating systems are not supported for installing and running Microsoft Dynamics CRM 2011 Server.

Supported Windows Server 2008 editions

The following editions of the Microsoft Windows Server 2008 operating system are supported for installing and running Microsoft Dynamics CRM 2011 Server:

• Windows Server 2008 Standard (x64 versions) SP2 or later version
• Windows Server 2008 Enterprise (x64 versions) SP2 or later version
• Windows Server 2008 Datacenter (x64 versions) SP2 or later version
• Windows Web Server 2008 (x64 versions) SP2 or later version
• Windows Small Business Server 2008 Premium x64 or later version
• Windows Small Business Server 2008 Standard x64 or later version

Important:

• Windows Server 2008 installed by using the Server Core installation option is not supported for installing and running Microsoft Dynamics CRM 2011 Server.
• Virtualization technology such as Hyper-V is only required if you want to install and run Microsoft Dynamics CRM in a virtual environment.
• Windows Server 2008 for Itanium-based systems is not supported for installing and running Microsoft Dynamics CRM 2011.
• The Windows Small Business Server 2008 Standard edition does not include SQL Server. You must have a supported version of SQL Server available to install Microsoft Dynamics CRM on Windows Small Business Server 2008 Standard edition.

Server virtualization

Microsoft Dynamics CRM servers can be deployed in a virtualized environment by using Windows Server 2008 with Hyper-V or virtualization solutions from vendors who participate in the Microsoft Windows Server Virtualization Validation Program (SVVP). You must understand the limitations and best practices of server virtualization before you try to virtualize your installation of Microsoft Dynamics CRM.

Active Directory modes

The computer on which Microsoft Dynamics CRM 2011 is running must be a domain member in a domain that is running in one of the following Active Directory directory service domain modes:

• Windows 2000 Mixed
• Windows 2000 Native
• Windows Server 2003 Interim
• Windows Server 2003 Native
• Windows Server 2008 Interim
• Windows Server 2008 Native

Important:

• The computer on which Microsoft Dynamics CRM is running cannot function as an Active Directory domain controller, unless it is running Windows Small Business Server 2008.
• When you install Microsoft Dynamics CRM in a Windows 2000 Mixed-mode domain, you cannot add users to Microsoft Dynamics CRM that are located in a different domain.
• Installing Microsoft Dynamics CRM Server 2011 in a domain that is running in Active Directory Application Mode (ADAM) is not supported.

All Active Directory forest modes are supported. For more information about Active Directory domain and forest modes, see the Active Directory Domains and Trusts MMC snap-in Help.

Internet Information Services (IIS)

We recommend that you install and run IIS 7.0 or a later version in Native Mode before you install Microsoft Dynamics CRM Server 2011. However, if IIS is not installed and it is required for a Microsoft Dynamics CRM server role, Microsoft Dynamics CRM Server Setup will install it.

SQL Server editions

Any one of the following Microsoft SQL Server editions is required and must be installed on a Windows Server 2008 64-bit or later version, running, and available for Microsoft Dynamics CRM:

• Microsoft SQL Server 2008, Standard Edition, x64 SP1 or later version
• Microsoft SQL Server 2008, Enterprise Edition, x64 SP1 or later version
• Microsoft SQL Server 2008 Datacenter x64 SP1 or later version
• Microsoft SQL Server 2008 Developer x64 SP1 or later version (for non-production environments only)

Important:

• 32-bit versions of SQL Server 2008 database engine or Reporting Services are not supported for this version of Microsoft Dynamics CRM.
• Microsoft SQL Server 2008 Workgroup, Web, Compact, or Microsoft SQL Server 2008 Express Edition editions are not supported for running Microsoft Dynamics CRM Server 2011.
• Microsoft SQL Server 2000 and Microsoft SQL Server 2005 editions and are not supported for this version of Microsoft Dynamics CRM.
• Running 64-bit SQL Server 2008 versions for Itanium (IA-64) systems in conjunction with Microsoft Dynamics CRM will receive commercially reasonable support. Commercially reasonable support is defined as all reasonable support efforts by Microsoft Customer Service and Support that do not require Microsoft Dynamics CRM code fixes. Microsoft Dynamics CRM Server 2011 supports a named instance of SQL Server for configuration and organization databases.

For more information about Microsoft CRM call us now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.