Consultancy
For a swift and successful implementation of Microsoft Dynamics CRM it is important that each stage is carefully planned to ensure that little disruption occurs. DMC Software has a range of processes in place to ensure that each implementation meets requirements. An important part of this process is the site survey. To ensure that Microsoft CRM performs to its full potential ahead of every installation a site survey is completed, ensuring hardware is compliant with the Microsoft CRM system requirements.
Find out more about Microsoft CRM Consultancy.
Implementation
CRM is available on premise, where the solution is installed directly into an organisations IT environment, or as Software as a Service (SaaS), where the solution is hosted by DMC within their data centre. Microsoft Dynamics CRM SaaS is well suited to businesses without the facility or budget to host the system.
Find out more about Microsoft CRM Implementation.
Customisation
When Microsoft CRM is customised to reflect an organisation’s processes an increase in workforce productivity and efficiency can be seen. DMC offer a complete range of design and bespoke programming for Microsoft CRM for more complex needs and business processes. To ensure that Microsoft CRM meets individual requirements DMC will take a detailed brief and tailor the solution to a business’s exact specification.
Find out more about Microsoft CRM Customisation.
Training
Although Microsoft Dynamics CRM becomes an extension of your Outlook Microsoft CRM training ensures that the solution is utilised to its maximum potential. At DMC Software we compile a Microsoft CRM training agenda to meet individual business needs so that users get to know the areas of Microsoft CRM that are used most. Our specialist Microsoft CRM course instructors operate nationwide throughout the United Kingdom and are available to train your staff in your working environment.
Find out more about Microsoft CRM Training.
Support
DMC offer Microsoft CRM technical support to their clients through multiple channels including, phone, e-mail and web. Microsoft CRM Certified Consultants man the technical support lines during office hours and DMC guarantee that Microsoft CRM technical support users will get through to a real person, and not an automated answering system.
Find out more about Microsoft CRM Technical Support.
For more information about Microsoft CRM call now on 0800 652 2423 or email enquiries@dmcsoftware.co.uk.
Microsoft CRM Brochure
