DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
How Can ACT! Software Improve Your Business?
Your business is hectic, you can't afford to miss deadlines and not be on top of every detail, we understand! ACT! Software was created with people like you in mind. ACT! continues to be the number one selling contact and customer manager in the world because it's extremely intuitive and easy to use, allowing you to keep every detail about your critical customer relationships in one place, and provides you with the tools you need to be more productive. In the end, this means improved results for you or your business.
Do you wish you had every detail about a contact in one place? Are you always shuffling papers or searching through spreadsheets for key information?
ACT! Software is a single central repository for all of your critical contact and customer information including detailed contact information, activities and to-dos, recent communications, documents such as quotes and proposals, sales opportunities and more! The main contact view offers a tab interface so you can quickly access and enter key information. And, you can add virtually unlimited date and time stamped Notes and History to a contact or company to help you better track your relationship details.
Are you missing deadlines or having trouble staying on top of all of your deliverables?
ACT! helps you stay on top of all your daily responsibilities, whether it's a task you must complete, a call with a critical customer, a meeting with a co-worker, or an e-mail to a prospect. And, everything you do in ACT! is related to a contact. So, once that item is completed, it's tracked on the contact for a complete history of your interactions. ACT! provides multiple calendar views including daily, weekly, monthly, and customisable Work Week views, and calendar pop-ups provide quick at-a-glance views into the day's appointments. Calls, meetings, and to-do items can be filtered by priority, date range or user, even displaying totals for each type of activity. Even create your own custom activity types so you can better track activities key to your business. And, Activity Alarms will help you stay on top of all your time-sensitive deliverables, while incomplete activities roll over to the next day so nothing slips through the cracks. You will never miss an important deliverable with ACT!.
Do you need a way to automate and track your customer and prospect communications? What about making sure you follow up in a timely manner?
To advance your business, you need a way to automate timely, personalised communications to prospects and customers such as marketing promotions, key announcements, renewals, etc. Using the ACT! built-in Word Processor or though integration with Microsoft Word, you can create personalised correspondence including mail merge letters, e-mail, envelopes, and/or labels. ACT! offers several pre-formatted templates for HTML e-mails, letters and memos to save you time. Or, you can customise those or create your own. All of these communications, even when done using mail merge, are linked to each individual contact for a complete record of what correspondence has been sent.
Do you live in Microsoft Outlook?
Many ACT! users work in organisations that use Microsoft Outlook as the defacto calendar and e-mail program, but that doesn't mean it's sufficient for managing your customer relationships. That's why ACT! delivers one of the most robust integrations with Outlook available on the market today. With ACT!, you can perform key e-mail and calendaring tasks in either ACT! or Outlook and ensure the data is still captured on your ACT! Contact Record. Examples include using the Outlook new e-mail message form from within ACT!, creating a history on the ACT! Contact Record when sending an e-mail from Outlook, creating an ACT! contact from an Outlook e-mail, and synchronising your ACT! and Outlook calendars to facilitate appointment scheduling with company employees not using ACT!.
Would you like a more sophisticated way to track your sales opportunities and make sure potential sales don't slip through the cracks?
ACT! enables sales professionals to track sales opportunities from initial enquiry through close utilising the standard sales process or a process customised to suit their business. Sales opportunities can be viewed all at once or filtered by Users, Estimated Close, Date, Status, Sales Stage, Amount, or Probability of Close. You can track products on each opportunity and specify product discounts and costs for each item. Have a prospect that needs a quote right away? Generate instant quotes from the opportunity without having to key in additional information. And, when working an opportunity, you can simply click follow-up and a new activity will be created automatically with the opportunity details - ensuring the prospect is managed as it moves through the process.
Do you wish you had a clear view of which deals were going to close this month and how much revenue that would bring to your business?
Utilise the graphic Sales Pipeline to drill down on the opportunity details or one of the more than 20 sales reports to forecast what deals are going to close this month and how much revenue that could bring to your business, so you know which prospects and customers to focus your attention on in the coming days or week
Download ACT! 2008 Brochure