DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Why buy ACT CRM Software - ACT! Premium from DMC Software?
DMC offers far more than just products in a box. We specialise in providing high quality ACT CRM Software, which is tailored to your company requirements. ACT! By Sage 2007 is highly effective as a CRM software, enabling efficient and productive company management.
DMC Software's thorough understanding of Customer Relationship Management gives us the ability to offer advise and support for ACT contact management software, whether you are considering ACT CRM software for the first time or already use it within your organisation.
Sage ACT! CRM Business Partner of the Year
DMC Software has been awarded the accolade of Sage ACT! Business Partner of the Year for the past five years. This means you can have complete peace of mind that our customer service and technical know how, coupled with our ability to identify exactly what you need to make your business fly will ensure that you get the perfect solution for your business.
Sage Certified Engineers
DMC Software employs some of the best ACT CRM software engineers in the country. Our engineers were the first engineers to become ACT! Certified. Only fully qualified, highly trained technical ACT CRM software engineers will install, maintain and support your Customer Relationship Management system. Our engineers are constantly undergoing training and professional development so you can be sure that the most knowledgeable and able technicians will be working on your behalf. Some of our senior engineers are part of the team that make recommendations for changes and patches to be added to future versions of ACT!.
Fast Support and Service - ACT! By Sage
When you phone DMC Software for support, you get straight through to a real person (no annoying automated answering system), which means you get to speak to experts who can help quickly. If there is anything at all you want to know about using your ACT CRM software, whether it is technical or operational, simply call us.. we will either have the answer or we will get it for you. Expert help is never far away, with staff based from Manchester to Bristol they are close to the major UK cities and can get to you and your business swiftly when needed.
ACT! Support and Help
DMC Software are one the largest Sage dealers and are working with real businesses day in day out, helping them get the most from their ACT CRM software. This means we can help you set up your ACT CRM software so you can exploit its full potential to give you the most efficient, productive and profitable business possible. With DMC Software's expert help, your ACT contact management software can be fully customised to suit your business and your particular requirements.
ACT! Training
You can easily, quickly and effectively train anybody on your team so they can get the best from their new ACT CRM software. You can choose from Basic End User Training to allow your users to have the confidence to use the ACT contact management software properly in their day to day tasks, through Intermediate End User Training which will give them the knowledge and the ability to use ACT! Professional in more advanced and powerful ways, right up to Advanced Administrator Training giving you the knowledge and confidence to set up and maintain your software in a working environment. If you are having your software customised for your specific needs, you can have a tailored training programme that will include all the variations you have chosen.
You can either have your training at your offices or you can come to our fully equipped training suite at our offices in the Midlands, whichever is best for you. There are never more than six people on any training course so that the tutor can ensure that every single person has enough time and attention to make the most of their day. There are also regular public training classes running at our training suite every month, which you and your team can attend.
Fast, Hassle Free Implementation
DMC Software utilise the PRINCE2™ methodology for fast, smooth implementation. PRINCE2 stands for PRojects IN Controlled Environments. It uses proven best practice structured systems to project manage your implementation by giving you…
- A controlled and organised start, middle and end to your project.
- Regular reviews of progress against your written plan, excellent communication channels between the project, project management and the rest of your organisation.
- Very clear Terms of Reference.
- Agreed and measurable objectives.
- A full management structure.
ACT CRM Software Full Range of Services
We believe CRM is far more than just software; it gives your organisation the ability to significantly improve sales revenue, customer service, productivity and profitability.
In order to help you achieve the best outcome and return on your investment, we offer the following services for our full range of Sage CRM products including ACT! By Sage 2007, Sage CRM MME and SalesLogix CRM.
- CRM consultancy
- Product consultancy
- Tailoring software products to your needs
- Implementation
- Initial and ongoing training
- Full ongoing advice and support
- Web hosting for ACT! For Web
Download ACT! 2008 Brochure