DMC is one of the UK's leading Sage business partners.
Specialising in CRM and Accountancy Software
including ACT!, Sage 200 and SalesLogix
Why buy ACT! CRM Software - ACT! Premium from DMC Software?
DMC offers far more than just products in a box. DMC Software specialise in providing high quality ACT! CRM Software that is tailored to individual company requirements. ACT! is highly effective as a CRM system, enabling efficient and productive company management.
DMC Software's thorough understanding of Customer Relationship Management gives us the ability to offer advice and support for ACT! contact management software, whether a company is considering ACT! CRM software for the first time or already use it within their organisation.
ACT! by Sage Business Partner of the Year
DMC Software has been awarded the accolade of Sage ACT! Business Partner of the Year for the past six years. This means the customer service and technical knowhow, of DMC, coupled with their ability to identify exactly what is needed to make a business fly will ensure that each client has a solution that compliments their business.
Sage Certified Engineers
DMC Software employs some of the best ACT! CRM software engineers in the country. Only fully qualified, highly trained technical ACT! Certified Consultants are employed by DMC Software, ensuring that the services and support offered by DMC is second to no other. What's more, the DMC engineers are constantly undergoing training and professional development so DMC Clients can be sure that the most knowledgeable and able technicians will be working on their behalf. In fact, some of the senior engineers at DMC are part of the team that make recommendations for changes and patches to be added to future versions of ACT!.
Fast Support and Service - ACT! by Sage
Technical Support from DMC Software means that users get straight through to a real person and not an annoying automated answering system. This means if there is a problem with ACT! it is resolved quickly. DMC support technicians provide technical and operational information about ACT! CRM software. With DMC expert help is never far away, with staff based from Manchester to Bristol they are close to the major UK cities and can get to a business swiftly when needed.
ACT! Support and Help
DMC Software is one the largest Sage dealers and they work alongside real businesses day in day out, helping them to get the most from their ACT! CRM software. This means DMC can help set up ACT! CRM software so that users can exploit its full potential, operating more efficiently, productively and profitably. With DMC Software's expert help, ACT! by Sage can be fully customised to suit a business and their particular requirements.
ACT! Training
You can easily, quickly and effectively train anybody on your team so they can get the best from their new ACT! CRM software. Choose from Basic End User Training to gain the confidence to use the ACT! contact management software properly on a day to day basis, through to Intermediate End User Training which will provide the knowledge and the ability to use ACT! in more advanced and powerful ways, right up to Administrator Training which offers the knowledge and confidence to set up and maintain ACT! software in a working environment. For ACT! users with customised software DMC can provide a tailored training programme that will include all the variations applicable.
Fast, Hassle Free Implementation
DMC Software utilise the PRINCE2™ methodology for fast, smooth implementation. PRINCE2 stands for PRojects IN Controlled Environments and uses proven best practice structured systems to project manage implementations. DMC Customers benefit from:
- A controlled and organised start, middle and end to a project.
- Regular reviews of progress against the written plan, excellent communication channels between the project, project management and the rest of your organisation.
- Very clear Terms of Reference.
- Agreed and measurable objectives.
- A full management structure.
ACT! by Sage Full Range of Services
DMC believe CRM is far more than just software; it gives an organisation the ability to significantly improve sales revenue, customer service, productivity and profitability.
In order to help businesses achieve the best outcome and return on investment, DMC offer the following services for their full range of CRM products including ACT! by Sage 20109, Sage CRM, SalesLogix CRM and Microsoft Dynamics CRM.
- CRM consultancy
- Product consultancy
- Tailored software to meet individual needs and processes
- Implementation
- Initial and ongoing training
- Full ongoing advice and support
- Web hosting
Download the latest ACT! Brochure