Sage ACT! Software Case Studies and Testimonials

As a customer centric company DMC Software specialises in providing unparalleled  software implementations. Our dedicated ACT! Software team have helped implement many ACT! systems across the complete business spectrum. Read the below case studies to find out more about the unparalleled customer service that you could expect as a DMC Software ACT! Software customer . Our excellent customer service has seen us named ACT! Software Business Partner of the Year every year for the last 6 years.

NEW Carey & Fox

Jason is enthusiastic about ACT! “It’s absolutely fantastic! The efficiency gain is amazing. Everyone works together, everyone knows where to go for information and everything is in one place. With so many people on the road this kind of centralisation is critical. Everyone is synchronised to the main system, even though they might be miles away.”

Read full Carey & Fox ACT! case study

NEW Pixel Projects

“What I like about ACT! (and I’ve used a number of different systems so I know the competition) is the way that all the history is displayed in a  chronological order on the front screen. You don’t have to keep jumping around between various dates, you just can scroll down through the activities chronologically which makes it easier and faster to use.”

Read full Pixel Projects ACT! case study

Towergate tlc Limited

"It was three years ago now. Our Peterborough office had four access databases and our sales guys here continually pinging from one to the other," he explains. "An upgrade gave us the chance to pull all the data together and consolidate it all in one place - a single point of call for everyone."

Read full Towergate ACT! case study

Ikon Science

"We were using Microsoft Outlook shared folders to collaborate and share information but it has limited functionality to say the least!" Ikon Science's partner companies in the USA were already using ACT! so it made sense to use ACT! Professional on the UK side too.

Read full Ikon Science Sage ACT! case study

Monitor Coatings

"One of the reasons we embraced ACT! more completely by taking up ACT! Professional is the way the aerospace industry works," he explains. "Their approval process requires that suppliers have good working practice in regard to customer satisfaction and internal communication…"It is our CRM bedrock," Bryan emphasises.

Read full Monitor Coatings Sage ACT! case study

Centurion Safety Products

“ACT! has given our sales people a reporting, diary and task system that is effective and easy to handle”, says Michelle. “Both internally and externally we can view ‘what’s going on’ at any time, which is obviously a great advantage. Before we were lucky if we got a piece of paper out of them”

Read full Centurion Safety Products Sage ACT! case study

Allpay.net

"It's been a big improvement. It's great to be able to review things at company level, for example, whereas before we could only review individual contacts. The co-operation and information exchange between departments has also improved."… "Like anything, it's what you make of it, but it's very customisable and we're certainly glad we did it."

Read full Allpay.net Sage ACT! case study 
 
Floor Heating Systems

"It's transformed the way we work and communicate with our customers - it's a fantastic communications tool." Iain Riley, Product Manager of Floor Heating Systems…"Considering what we have in place now, it's hard to believe that we had absolutely no method of monitoring our contacts, conversations, mailings, et cetera,"

Read full Floor Heating Systems Sage ACT! case study

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