Sage Circle of Excellence Overall Winner 2009
SalesLogix Business Partner of the Year 2009
ACT! Business Partner of the year for 6 consecutive years
Technical Support for BDE SalesLogix Customers
Sage Business Partner BDE has gone into administration leaving their large client base unsupported. DMC Software Solutions, one of the UK’s leading Sage Business Partners, recognise that this situation has placed BDE’s loyal support customers in an uncompromising position and in light of this are offering to honour any existing BDE SalesLogix support contracts.
In order to ensure that the transition between service providers is smooth DMC Software has recruited three members of BDE staff, providing BDE customers a strong degree of consistency in the service levels received.
DMC Software already has a large team of technical support professionals renowned for their high degree of qualifications and extensive experience in handling SalesLogix and Sage 200 related enquiries. In addition to their broad credentials, DMC Software has received the highly acclaimed
Sage Circle of Excellence Award for two consecutive years in support of their strong customer centric approach to business, there is no other Sage Business Partner better placed to take up where BDE have left off.
Mike Ramsay, managing director of DMC Software Solutions announced, “DMC genuinely want to help BDE’s customers through this potentially very difficult period. As a leading Sage 200 and
SalesLogix technical support provider ourselves we understand the impact that a loss of support can have on a business, which is why we are happy to honour BDE’s support contracts to the end of their term.
“We hope that the changeover for BDE’s customers will be seamless, we have key members of BDE’s staff on board who are dedicated to ensuring their clients are well cared for despite the recent tumult experienced.”
About DMC
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
If you are a former BDE customer that is concerned about the maintenance of your SalesLogix system please call FREEPHONE 0800 652 2423 where a DMC adviser will be able to offer you assistance.